Workplace Ethics Program

Overview

Whereas a number of institutions have the word ‘integrity” as one of their values, we still find that integrity or the lack of it is still one of the biggest challenges facing our society. We need to move beyond lip-service when it comes to ethics and integrity and investing in an organization-wide program on Ethics and Integrity is no doubt a step in the right direction.

Learning Objectives

At the end of this course, you will be able to:

  • Discuss a number of foundational theories nad frameworks in ethics and apply them to a number of typical scenarios and case studies
  • Apply the skills and behaviours for building trusting relationships and avoid some of the behaviours and attitudes that destroy trust
  • Describe the Golden Rule and apply it to building ethical conduct;
  • Evaluate a number of case studies in customer service, sales, management and operations and apply the theories and frameworks in ethics to them;
  • Evaluate your organization and identify opportunities (areas) to enhance ethical behaviour and conduct.

Course Content

  • An Overview of Ethics
  • Ethics in the Workplace
  • Trust Builders and Trust Destroyers
  • The Golden Rule
  • Building an Ethical Organization

Course Delivery:

  • Video Lectures
  • Case Studies
  • Interactive Activities
  • Games
  • Project-based Learning
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