About Facilitator(s)
-
OMAGBITSE BARROWStrategy, Innovation and Communication Expert
Omagbitse Barrow is a prize-winning Chartered Accountant and Fellow of the Institute of Chartered Accountants of Nigeria. He spent the first decade of his professional career working at Nigeria’s premier Investment banking institution - IBTC and established Learning Impact NG in 2010, providing Corporate Training, Strategic Consulting and Organizational Development Solutions to some of the leading institutions in Nigeria across the private, public and not-for-profit sector. He is a Palladium Institute trained Balanced Score Card Strategy Practitioner, PROSCI Institute trained Change Management Professional and American Society for Training & Development (now Association for Talent Development) trained Learning Designer, Workplace Coaching Specialist and Mobile Learning Designer. Omagbitse has written books and developed learning resources in a wide variety of areas for adults and children. He is an educator, and Director of Creative Learning International School and Thoughtful House Autism Center, in Abuja, Nigeria. He is considered a multi-potentialite with experience and capabilities across various fields of human endeavour.
Overview
Whereas a number of institutions have the word ‘integrity” as one of their values, we still find that integrity or the lack of it is still one of the biggest challenges facing our society. We need to move beyond lip-service when it comes to ethics and integrity and investing in an organization-wide program on Ethics and Integrity is no doubt a step in the right direction.
Learning Objectives
At the end of this course, you will be able to:
- Discuss a number of foundational theories nad frameworks in ethics and apply them to a number of typical scenarios and case studies
- Apply the skills and behaviours for building trusting relationships and avoid some of the behaviours and attitudes that destroy trust
- Describe the Golden Rule and apply it to building ethical conduct;
- Evaluate a number of case studies in customer service, sales, management and operations and apply the theories and frameworks in ethics to them;
- Evaluate your organization and identify opportunities (areas) to enhance ethical behaviour and conduct.
Course Content
- An Overview of Ethics
- Ethics in the Workplace
- Trust Builders and Trust Destroyers
- The Golden Rule
- Building an Ethical Organization
Course Delivery:
- Video Lectures
- Case Studies
- Interactive Activities
- Games
- Project-based Learning
0 Student(s) Taking The Course
Related Courses
How do you deliver a Fantastic Service
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
How to Create a Winning Team
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
What Customers want
To ensure great service delivery in your organization, you must have to pay attention to meeting you..
Sales And Marketing, Customer Service, Entrepreneurial Management, Creativity And Innovation, Communication Skills, Video E-Learning, Animated Video E-Learning
Presentation Aids
In this course you will learn the skills for designing and using Presentation aids to create and del..
Communication Skills