One of the most important acts of leadership that Executives and Managers carry out each day is managing the performance of their colleagues and team members. As leaders, you must INSPECT what you EXPECT and put in place all the structures and processes to drive performance. You only achieve your strategic goals when performance happens, so managing performance is a leadership imperative.
At the end of this course, you will be able to:
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning