One of the most important acts of leadership that Executives and Managers carry out each day is managing the performance of their colleagues and team members. As leaders, you must INSPECT what you EXPECT and put in place all the structures and processes to drive performance. You only achieve your strategic goals when performance happens, so managing performance is a leadership imperative.
Learning Objectives
At the end of this course, you will be able to:
Course Content
Course Delivery:
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
To ensure great service delivery in your organization, you must have to pay attention to meeting you..
Sales And Marketing, Customer Service, Entrepreneurial Management, Creativity And Innovation, Communication Skills, Video E-Learning, Animated Video E-Learning
In this course you will learn the skills for designing and using Presentation aids to create and del..
Communication Skills