The best kind of problem any organization will like to have is that of having too many satisfied customers who have become advocates of your products/services and are sending even more customers your way. This is the kind of organization that you become when you pay attention to managing the expectations of your customers. This does not happen by chance but is the result of a deliberate effort that you can learn and apply after this program.
At the end of this course you will be able to:
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
To ensure that you deliver fantastic service all the time in your organization you need to pay atten..
Sales And Marketing, Customer Service, Entrepreneurial Management, Leadership, Communication Skills, Strategy And Performance, Video E-Learning, Animated Video E-Learning