Leading From the Middle


Middle-Managers Program

Middle Managers have a very unique and sometimes challenging role to play in organizations - the people below them expect them to empathize more with them while their supervisors expect them to drive results from their team members. This tension should create an opportunity for innovation and success, but often leads to frustration and stress for the middle managers and everyone around them. If middle-managers were better prepared for this reality, they will no doubt achieve better results.

Learning Objectives

At the end of this course, you will be able to:

  • Explore the leadership challenges that middle-managers face and how these challenges affect your role as a middle manager;
  • Practice the skills for increasing your influence using the Five Levels of Leadership Framework and the Leadership DNA Framework
  • Practice the skills and behaviours for managing up and across - your supervisors and your colleagues to achieve the results that you want;
  • Apply the skills for managing your direct reports; and
  • Navigate the murky waters of “office politics” and improve your organizational savvy to make the most out of your career. 

Course Delivery:

  • Video Lectures
  • Case Studies
  • Interactive Activities
  • Games
  • Project-based Learning
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