Feedback is a GIFT - that is meant to inspire, motivate, challenge and drive personal and organizational performance. However, when it is not given properly and professionally, it ends up being a source of demotivation and under-performance for both the giver and receiver.
Individuals and organizations should therefore invest in building the skills and capabilities for giving effective feedback to achieve higher levels of employee motivation and productivity
This course will take you through a number of tools and frameworks to help you understand and practice the skills and behaviours for giving effective feedback
Lesson 1: Overview and Importance
Lesson 2: What Good Feedback looks like
Lesson 3: How to Give Effective Feedback
Lesson 4: Practice Exercise on SBIQ
Please download the Course Workbook and enjoy the learning experience.
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Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
To ensure that you deliver fantastic service all the time in your organization you need to pay atten..
Sales And Marketing, Customer Service, Entrepreneurial Management, Leadership, Communication Skills, Strategy And Performance, Video E-Learning, Animated Video E-Learning