Daniel Goleman in his ground-breaking research showed that up to 85% of the success that individuals are able to achieve is driven by their Emotional Intelligence – their ability to understand and manage themselves, and to understand and manage others. Organizations must therefore build the capabilities for emotional intelligence and teamwork in their teams in order to drive the results and successes that organizations desire.
At the end of this course, you will be able to:
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
To ensure that you deliver fantastic service all the time in your organization you need to pay atten..
Sales And Marketing, Customer Service, Entrepreneurial Management, Leadership, Communication Skills, Strategy And Performance, Video E-Learning, Animated Video E-Learning