Effective Business Writing Skills


Writing skills are important in ensuring that your ideas, plans and proposals can be captured in an engaging and effective manner to influence your colleagues and superiors; capture important information; aid decision making and drive necessary actions within your organization. Many professionals and mangers struggle with communicating effectively in writing and this causes significant man-hour losses due to continuous writing, re-writing, correcting and editing.

Learning Objectives

At the end of this course, participants will be able to:

  • Explore some of the typical challenges that professionals have with business writing and identify principles and strategies that will help you overcome these challenges;
  • Use writing prompts and mid-mapping to design effective written messages;
  • Improve their use of the English Language by practicing various areas of punctuation, sentence correction, grammar rules and tenses;
  • Identify and apply useful protocols in e-mail etiquette;
  • Improve their writing by paying attention to clarity, tone, and purpose; and
  • Practice developing a variety of business writing messages with a number of templates for letters, reports, memos and minutes of meetings.


  • Overview of Writing Skills
  • Tools for Analytical Writing
  • Mind Your Language
  • Enhancing Your Writing
  • Emails
  • Writing Practice

Course Delivery:

  • Video Lectures
  • Case Studies
  • Interactive Activities
  • Games
  • Project-based Learning
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