The traditional view of Human Resources Management is that it is just an art - managing people and their feelings, and attitudes. The modern and futuristic approach is to think of HR as a Science built on principles and practices and of course - data and inferences that have been tried, tested and proven. Competencies are the demonstrable knowledge skills and behaviours that predict performance in a specific role. With Competency frameworks, the practice of HR can be made more scientific, and therefore, more effective.
Learning Objectives
At the end of this course, you will be able to:
Content
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning
To ensure great service delivery in your organization, you must have to pay attention to meeting you..
Sales And Marketing, Customer Service, Entrepreneurial Management, Creativity And Innovation, Communication Skills, Video E-Learning, Animated Video E-Learning
In this course you will learn the skills for designing and using Presentation aids to create and del..
Communication Skills