The traditional view of Human Resources Management is that it is just an art - managing people and their feelings, and attitudes. The modern and futuristic approach is to think of HR as a Science built on principles and practices and of course - data and inferences that have been tried, tested and proven. Competencies are the demonstrable knowledge skills and behaviours that predict performance in a specific role. With Competency frameworks, the practice of HR can be made more scientific, and therefore, more effective.
At the end of this course, you will be able to:
The lessons in this course will help you ensure the maximum delivery of Fantastic Service to your cu..
Sales And Marketing, Video E-Learning, Organizational Learning, Human Resources Management, Management, Communication Skills, Leadership, Entrepreneurial Management, Customer Service, Animated Video E-Learning
In the words of famed American Writer and Teacher, John C Maxwell, “Teamwork Makes the Dream W..
Sales And Marketing, Customer Service, Entrepreneurial Management, Video E-Learning, Strategy And Performance, Organizational Learning, Human Resources Management, Management, Communication Skills, Creativity And Innovation, Personal Effectiveness, Leadership, Animated Video E-Learning