Overview

One of the underlying causes of individual and organizational under-performance is the poor quality of decisions that employees and managers take and more so, the lack of skills in managing the consequences of their decisions. Most professionals will do anything to avoid taking a decision and being held accountable for decisions, putting a lot of pressure on very few senior managers to make even the most basic operational decisions on their behalf. The reasons are obvious - a culture of thinking and decision making is not pervasive in the organization and the professionals do not have the skills for effective decision making and management.

Learning Objectives

At the end of this course you will be able to:

• Explain the decision-making levels in an organization and the challenges that decision-making faces at each level;
• Use data analysis and other tools to improve the quality of decision making in your organization;
• Explore the tools of creative problem solving that can be used to improve the quality of decision making;
• Implement decisions effectively using a number of proven tools and techniques
• Apply various approaches to managing the consequences of your decisions and building the right culture and attitude towards decisions in your organization; and
• Make a business case for enhancing various aspects of your organizational design and culture to improve decision making in your organization.

Course Content

• The Anatomy of Decisions
• Decision Analysis
• Creative Decision Making
• Implementing Decisions
• Managing the Consequences of Decisions
• Building a Resilient Organization

Course Delivery:

• Video Lectures
• Case Studies
• Interactive Activities
• Games
• Project-based Learning